Insurtech provider Zywave has released its 2022 Administration Reportwhich discusses the company’s most important milestones over the past year.
“The team at Zywave is constantly looking for ways to add real value for our customers,” said Jason Liu, CEO of Zywave. “To achieve this, in 2022, we not only invested in our customer experience initiatives, but also in product development and industry partnerships. I am proud of the successes we have experienced over the past year, and the significant impact they have had on our customers’ operations and their bottom line.”
The company’s accomplishments from 2022 include more than 350 product releases and enhancements, further investment in Zywave’s agency management portfolio through the acquisition of Strategic Insurance Software (SIS), and a dedicated partnership with Salesforce, said company.
Highlights from the report include:
- Strategic acquisitions: Expanded SIS acquisition agency management system portfolio and its property casualty agency management system, Partner Platform. Zywave now offers agency management services for employee benefits, commercial and personal lines
- Product innovation: Launched new products for insurersincluding the Carrier Content Distribution and Carrier Engagement suites
- Industry partnerships: Revealed a collaboration with Salesforce to create better, strategic workflows to improve the client experience
- Investments and values: Presented five major thought leadership events in property, casualty and cyber insurance and hosted more than 100 educational events and webinars on critical industry topics. Partnered with Forrester Consulting on a Total Economic Impact study, which showed a 160% three-year return on investment for an integrated business that used Zywave services and a total of $6.68 million in three-year benefits
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“Zywave’s customers can expect additional investments in 2023,” Liu said. “This year, we will remain focused on creating more meaningful connections, both with other technology vendors and between our clients, representing every stage in the insurance life cycle.”
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